Managing Your Subscription

Everything you need to know about managing your 1cPlatform subscription, billing, and plan changes.

Upgrading Your Plan

To upgrade to a higher plan tier:

1. Go to Settings → Billing
2. Click "Change Plan"
3. Select your new plan
4. Review the prorated charges
5. Confirm the upgrade

Note: Upgrades take effect immediately, and you'll be charged a prorated amount for the remainder of your billing cycle.

Downgrading Your Plan

To downgrade to a lower plan tier:

1. Go to Settings → Billing
2. Click "Change Plan"
3. Select your new plan
4. Confirm the change

Note: Downgrades take effect at the end of your current billing cycle. You'll retain access to your current plan features until then.

Updating Payment Method

To update your payment information:

1. Navigate to Settings → Billing
2. Click "Payment Method"
3. Enter your new credit card details
4. Click "Save"

Viewing Invoices

All your invoices are available in the Billing section:

• View invoice details online
• Download PDF copies
• Set up automatic email delivery
• Access up to 7 years of history

Canceling Your Subscription

If you need to cancel:

1. Go to Settings → Billing
2. Click "Cancel Subscription"
3. Select a reason (optional)
4. Confirm cancellation

Your account will remain active until the end of your billing period. All data will be available for 30 days after cancellation.