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Agentic Capabilities

Knowledge Retrieval Capabilities: How Agents Find Information

By Rachel FosterJanuary 21, 202516 min read
Knowledge Retrieval

Agents can't know everything. The ability to retrieve relevant information from vast knowledge bases is crucial. This guide explores how agents find the right information at the right time through semantic search, ranking, and retrieval optimization.

Retrieval Architecture

RAG Pipeline

1
User query → Generate embedding
2
Search vector database for similar docs
3
Rank and filter top results
4
Include in prompt as context

Semantic Search

Beyond Keywords

Find documents by meaning, not exact word matches:

Query: "How do I get my money back?"
Matches:
  • • Document about "refund policy" (high similarity)
  • • Document about "returns process" (high similarity)
  • • Document about "cancellations" (medium similarity)
No exact word "money" in top results, but semantically related

Ranking Algorithms

Not all retrieved documents are equally relevant. Ranking factors:

Relevance Signals

  • • Semantic similarity score
  • • Keyword overlap
  • • Recency (newer = better)
  • • Document authority/quality

Context Signals

  • • User's past queries
  • • User's role/permissions
  • • Current task context
  • • Geographic location

Hybrid Search

Combine Multiple Search Methods

Semantic search (vector)60%
Keyword search (BM25)30%
Metadata filters10%

Retrieval Optimization

  • Chunk Size: 200-500 tokens optimal for most use cases
  • Top-K: Retrieve 5-10 documents, more creates noise
  • Reranking: Use cross-encoder for final ranking

Conclusion

Knowledge retrieval capabilities enable agents to access vast information while staying within context limits. Master semantic search, hybrid approaches, and ranking optimization to build agents that always find the right information.

Build knowledge-powered agents

Create AI with advanced retrieval capabilities